Privacy Policy
We value your privacy and are committed to protecting your personal information.
Information We Collect
When you visit our website, we collect:
- Your name, email address, shipping address, and payment details when you place an order.
- Non-identifiable information (e.g., browser type, IP address) to improve your browsing experience.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Send updates about your order or marketing emails if you’ve subscribed.
- Improve our website and customer experience.
Third-Party Sharing
We never sell your personal information. However, we may share it with trusted third parties, such as payment processors and shipping services, only to complete your order.
Your Rights
You can opt out of marketing communications at any time or request the deletion of your personal information by contacting us at CustomerSupport@LydiaMichaelsBooks.com.
Shipping & Returns Policy
Shipping
Processing Time: Orders are processed within 5-7 business days. During high-demand periods, processing may take longer.
Delivery Time:
- US Orders: 7-15 business days
- International Orders: 10-24 business days
Shipping Fees: Calculated at checkout based on your location and order weight.
You will receive a tracking number once your order ships. Please note that international customers are responsible for any customs or import fees.
Returns & Exchanges
Custom Items: All sales of signed books, personalized items, and special editions are final.
Damaged Items: If your order arrives with a printing error or is damaged, email CustomerSupport@LydiaMichaelsBooks.com within 7 days of delivery with photos of the damage.
Wrong Items: If you receive the wrong item, contact CustomerSupport@LydiaMichaelsBooks.com.
Terms and Conditions
Use of the Website
By accessing this website, you agree to these Terms and Conditions. We reserve the right to update these terms at any time without notice.
Purchases
All orders are subject to availability. We reserve the right to cancel or refuse an order if it violates these terms or appears fraudulent.
Intellectual Property
All content on this site, including text, images, and product designs, is the intellectual property of Lydia Michaels Books and may not be reproduced without permission.
Limitation of Liability
We are not liable for delays, errors, or losses caused by third-party services, including shipping providers or payment processors.
Governing Law
These Terms are governed by the laws of Pennsylvania. Any disputes will be resolved exclusively within this jurisdiction.
For questions, contact us at CustomerSupport@LydiaMichaels.com